PRIVACY POLICY

The Privacy Policy has been updated as of July 1, 2024.

At Lightning Loan Boost, we want you to know how we collect, use, share, and protect information about you. By interacting with Lightning Loan Boost through our websites, mobile application(s), products, services, or otherwise, you consent to the use of information that is collected or submitted as described in this privacy policy. We may change or add to this privacy policy, so we encourage you to review it periodically.

1. Types of Information Collected:

  • ● Name
  • ● Mailing address
  • ● Email address
  • ● Phone (or mobile) number
  • ● Information you choose to submit:
    • ○ Driver’s license number
    • ○ Credit/debit card number
    • ○ Your mobile device information (e.g., device model, unique device identifiers, mobile network information)
    • ○ Demographics (e.g., age, sex, race, date of birth, education, occupation)
  • ● Log files:
    • ○ IP Address
    • ○ Browser type
    • ○ Internet service provider (ISP)
    • ○ referring/exit pages
    • ○ operating system
    • ○ date/time stamp
    • ○ clickstream data
  • ● Location information
  • ● Media Information (e.g., advertising engagement in social, digital, and broadcast media)
  • ● Language Preferences

We use this information to maintain and improve the performance of the services we provide.

2. How Is Your Information Collected?

You Provide It to Us

We collect information that you enter on our digital properties or give to us in other ways (e.g., when you contact us over email or phone).

Cookies

This section describes how we use the cookies, and why these cookies are stored on your device. We will also share how you can prevent these cookies from being stored. However, this may prevent the full functionality of certain elements of the website.

A ‘cookie’ is a bit of information that a website sends to your web browser that helps the website remember information about you and your preferences.

‘Session’ cookies are temporary bits of information that are used to improve navigation, block visitors from providing information that is inappropriate (the website ‘remembers’ previous entries of age or country of origin that were outside the specified parameters and blocks subsequent changes), and collect aggregate statistical information on the website. They are erased once you exit your web browser or otherwise turn off your computer.

If you create an account with us, we will use cookies for the management of the sign-up process and general administration. We usually store cookies on your computer during the registration process for you to resume where you left off, remembering your registered login, preferences, and other customization functions. These cookies will usually be deleted when you log out; however, in some cases, they may remain afterward to remember your website preferences when logged out.

Third-Party Cookies

In some cases, cookies provided by trusted third parties might be used.

We use third-party analytics to help us track and measure the usage of the website so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the website or pages you visit. This will help inform us on how to improve the website for you.

Our website also uses social media buttons and/or plugins that allow you to connect with your social platforms in various ways. For these to work, social media websites, such as Facebook, Twitter, Pinterest, etc., will set cookies through our website that may be used to enhance your profile on their website or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Removing or Disabling Cookies

In most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features of the website. You have the option to disable or selectively turn off our cookies or third-party cookies in your browser settings or manage preferences in internet security programs. However, doing so may affect how you are able to navigate our website. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that is useful to you.

3. How Is Your Information Used?

Information we collect is used for a variety of purposes, including activities such as: processing transactions, helping our customer support representatives resolve issues, identifying fraud and improving our services. In addition, information we collect improves your experience by delivering more personalized interactions and advertising in digital (e.g., our website, mobile app, other online sites).

We also use information we collect for reporting and analysis purposes. We examine metrics such as how you are browsing on our website and on our mobile application(s), the performance of our marketing efforts, and your response to those marketing efforts.

Our Purposes (including but not limited to marketing)

  • ● Deliver newsletters, emails, mobile messages, and targeted advertising
  • ● Provide interactive features of the website or mobile application(s), send marketing communications and other information regarding products, services and promotions
  • ● Administer promotions, surveys, focus groups, and loyalty and subscription programs
  • ● Cross-context and cross-device linking
  • ● Interest-based advertising
  • ● Improve user experiences
  • ● Conduct research and analysis
  • ● Perform other business activities as needed, or as described elsewhere in this policy

Prevention of Fraud and Other Harm

Prevent fraudulent transactions, monitor against theft and otherwise protect our guests and our business.

Legal Compliance

For example, assist law enforcement and respond to legal/regulatory inquiries

Service Providers

We may share the information we collect with companies that provide support services to us (such as printers, email providers, analytics providers, web hosting providers, payment processors, or fraud prevention providers) or that help us market our products and services. These companies may need information about you in order to perform their functions. We limit information shared with service providers to what is necessary to fulfill the services.

Legal Requirements

We may disclose information we collect when we believe disclosure is appropriate to comply with the law; to enforce or apply applicable terms and conditions and other agreements; to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or disposal of all or part of our business or assets; or to protect the rights property or safety of our company, our guests or others.

Elsewhere at Your Direction

At your direction or request, or when you otherwise consent, we may share your information.

Sharing Non-Identifiable or Aggregate Information with Third Parties

We may share non-identifiable or aggregate information with third parties for lawful purposes.

Business Transfers

In connection with the sale or transfer of some or all of our business assets, we may transfer the corresponding information regarding our guests.

4. What Choices Do You Have?

If you do not wish to receive promotional content or if you have any questions or concerns, you may contact us via the following methods:

Phone: (575) 201-9511

Mailing Address: 5900 Balcones Drive #8595; Austin, TX 78731

E-mail: [email protected]

Right to Restrict Use of Your Information

You have a right to ask us to restrict the way that we process your personal information in certain specific circumstances. You can ask us for further information on these specific circumstances by contacting us via email at the email above.

We will pass your request on to other recipients of your personal information unless that is impossible or involves a disproportionate effort. You can ask us who the recipients are using the email address above.

Right to Update Your Information

You have a right to request an update to any of your personal information that is out of date or incorrect.

Right of Access

You have a right of access to any personal information we hold about you. You can ask us for a copy of your personal information, confirmation whether your personal information is being used by us, details about how and why it is being used, and details of what safeguards are in place if we transfer your information outside of the United States and European Economic Area ("EEA").

Right to Delete Your Information

You have a right to ask us to delete any personal information that we are holding about you in certain specific circumstances. You can ask us for further information on these specific circumstances by contacting us via email at the email address above.

We will pass your request on to other recipients of your personal information unless that is impossible or involves a disproportionate effort. You can ask us who the recipients are using the email address above.

5. California Consumer Privacy Act (CCPA)

CCPA is the first state law in the country to mandate the posting of a privacy policy on commercial websites and online services. The law's reach extends well beyond California, requiring anyone or any organization operating websites in the United States (or perhaps the entire world) that collect personally identifiable information from California consumers to post a clear privacy policy on their website, adhere to it, and disclose exactly what information is being collected and with whom it will be shared.

According to CCPA, we agree to the following:

Access to our website is open to anonymous users. As soon as this privacy policy is finished, a link to it will be added to our home page or, at the very least, the first important page you see when you visit our website. The phrase "Privacy" appears in our Privacy Policy link, which is prominently displayed on the page mentioned above.

Users will be notified of any privacy policy changes on our Privacy Policy.

Users are able to change their personal information by emailing or calling us.

6. Fair Information Practices

The Fair Information Practices Principles are the cornerstone of American privacy legislation, and the ideas they encompass have had a big impact on the evolution of data protection laws all over the world. Compliance with the different privacy regulations that safeguard personal information requires an understanding of the Fair Information Practice Principles and how they should be put into practice.

In order to be in line with the Fair Information Practices Principles, we will take the following responsive action should a data breach occur:

We will notify the users via in-site notifications.

We also concur with the Individual Redress Principle, which mandates that people can legally hold negligent data collectors and processors accountable. This concept mandates that people have recourse to courts or government entities to investigate and/or prosecute non-compliance by data processors, in addition to having enforceable rights against data users.

7. Changes to our Privacy Policy

We reserve the right to change, amend, or modify our Privacy Policy without notice. We will post the amended Privacy Policy on this page and indicate at the top of the page the date the Privacy Policy was revised. Please check our website and this page periodically for updates.

8. Contact Us

For ease in contacting us regarding anything in this Privacy Policy or how we collect or store your personal data, please get in touch with us by using the ‘Contact Us’ page on our website or contacting us via the following: [email protected] or (575) 201-9511.